We want you to be completely satisfied with your purchase from Zack Wanders. If you’re not happy with your order, here’s our Return and Refund Policy:

  1. Eligibility for Returns
    We accept returns on items that are in their original condition and packaging within 7 days of delivery. The product must be unused, undamaged, and in resalable condition.

  2. Return Process
    To initiate a return, please email us at [email protected] with your order details. We will guide you through the return process and provide instructions on how to send the product back to us.

  3. Refunds
    Once we receive the returned item and inspect its condition, we will process your refund. Refunds will be issued in the form of cash on delivery upon the successful return of the product. You will receive your refund within 7–10 business days.

  4. Non-Returnable Items
    Certain products, such as those that are damaged or not in their original packaging, may not be eligible for a return. If the product has been used or is no longer in its original condition, it will not be accepted for a return.

  5. Shipping Costs
    Shipping costs for returns will be the responsibility of the customer unless the return is due to a defect or error on our part.

  6. Contact Information
    If you have any questions about our return and refund process, please contact us at [email protected].